“The CSO is silently underpinning the operation of my pharmacy. Without the CSO, we would revert back to ordering once a week or perhaps even less. There would be frequent times where we would be out of stock of medicines for patients. This could leave them without critical medication on a regular basis. The stockholdings required would exceed my ability to pay, so I just couldn’t do it. Without the CSO, I’m struggling to imagine this business surviving.”